What is a domain name?
A domain name is the text name corresponding to the numeric IP address of a company's computer on the Internet (i.e. http://www.yourbusinessname.com).
What is a subdomain name?
A subdomain name is a domain that is part of a larger domain. For example, "sales.example.com" is a subdomain of "example.com". Often when using free hosting plan, the free domain name that is offered is actually the subdomain of the hosting company. For example, "www.yourwebsite.hostingsite.com".
How do I choose a domain name?
Since a domain name reflects your business or personal identity, choose it wisely. If the name you want is not available, even more thought should be given to it because an ill-chosen name may result in your customers not finding you and/or lost sales. For Tips on Choosing a Good Domain Name
How much do you charge for setting up my website?
Currently, the $25.00 fee is waived.
How much do you charge for building me a custom website?
Because each website is different (custom), there is not a flat rate. However, with BGGE Web Design's current promotion, you pay only $100 for the 1st three pages of your website. For most non-profit and informational business websites, that is all that is needed.
Each additional page will cost from $35 to $50, dependent on the amount of content. If you order additional pages in lots of 3 you will be given the $100 promotional rate. For example, a 6 page website is $200 instead of $205 to $250.
E-commerce pages are based on the number of products per page in addition to the base rate. Refer to the question about pictures.
How much do you charge for newsletter management?
Newsletters are database and content driven. Therefore the price will depend on the size of your mailing list & the amount of information to be sent. Request a quote.
How long will it take you to build my website?
Once you have submitted the required documentation and files (i.e. brochures, business cards, pictures, logo, etc.), your site is normally ready for approval in 4-7 days.
What makes your service so different than all the others online?
I am small enough to add a true "personal touch" to the services I provide. I also do this in my bookkeeping and tax preparation business.
Helping business owners to succeed is engrained in me. Prior to my online business experience, part of my duties included testing and recommending products, services and procedures that were the most cost-effective for my employer. Furthermore, my formal management training makes me evaluate everyting in terms of its time-managment value.
I also remember that when I started out, I could have used a guiding hand in design and promotion. But what I found were the so-called "business coaches" who were just trying to sell me something. Of course, sales is the driving force in business, but I also know that there are some free and low-cost tools available that will get the job done just as effectively. And I don't mind sharing that knowledge.
Why do you call yourself "the novice webmaster"?
I often refer to myself as a "novice webmaster" - novice in that I have not taken any formal classes in web design: webmaster in that I have spent hundreds of hours teaching myself the essentials of website design, website maintenance, and website promotion.
Furthermore, in the world of technology, I know that as soon as you master one thing, there will be some new gadget, new technique, or new strategy that will place at square one again.
Why did you start BGGE Web Design?
I had helped several friends tweak their websites and built a few sites for close family members in the past. So responding to the comments & encouragement of customers and fellow webmasters, I launched BGGE Web Design in December, 2007.
Why do you require a valid email account?
Website revision requests, documentation, progress notes, & invoice receipts will be sent primarily via email so that both the customer and webmaster will have a documented paper trail.
What programing language do you use to design my webpages?
The structure and layout of your website will be mainly defined by HTML coding. Javascript and flash may be used to create pages that require more dynamic or interactive features.
Can I add multimedia files to my website?
Yes, multimedia files for audio, video, forms or instruction guides for visitors to print or download, and almost any other file format are allowed. However, what type, how they will be displayed, and the file size limits are dependent on the hosting plan you use.
Normally, BGGE Web Design will add them to your site at no additional charge per page usless we have to modify or furnish the file.
Do you build adult sites?
No. BGGE will not build any website it deems as pornographic, offensive, or discriminating to individuals or organizations.
Will you alter the text in the documentation I submit?
Yes, BGGE Web Design reserves the right to correct grammar, mispellings, and sentence structure unless it is purposely presented to make a point. We may also populate the page content with keywords for search engine optimization purposes. In this case, you have final approval rights.
Am I required to have your self-promoting link at the bottom of my web pages?
No. However, those sites that carry the link will have a reciprocal link from BG&G Enterprises on one of our design pages and/or in our Business and Resource Directory. This helps increase search engine ranking for both parties.
However, BGGE Web Design reserves the right to remove or ask you to remove the link in the event that you alter your website to include pornographic, offensive, or discriminating to individuals or organizations content.
Are there any limitations on the use of pictures, banners, & other graphics on my website?
Graphical image format and style may be limited by your hosting plan. As a rule of thumb, limit your images to jpeg or gif formats and no larger than 640x640 pixels.
BGGE Web Design will upload 1 image per regular page and 10 images to your catalog page - FREE. After that, there is a $1 per image charge.
I want images added to my website, but I don't have any right now?
BGGE Web Design will upload content-appropriate stock photos to your web page until you are ready to replace them with your own images. Photo replacement charges may apply.
Am I required to use the hosting plans you recommend?
No. However, not all website builders and editors are equal. Some may not allow the use of 3rd party editors or they may have pre-set feature which are not editable. This may mean a slower turn-around time of your website.
Can I set up a payment plan?
No. BGGE Web Design is based on a pay-as-you-go system. No work will be done until payment is received in full. If your budget is limited, I suggest that you take advantage of ou "3 pages for $100" promotional and request a home page, contact us, and an guestbook page. That way you will have a fully functional web presence where customers and potential customers can contact you and give you feedback.
What is your refund and cancellation policy?
BGGE Web Design does not refund on work started. A full refund will be given on a per page basis in the rare event that BGGE Web Design can not start or complete the project because of technical difficulties. Repeated revision requests does not constitute incomplete work.
You may cancel your custom website within 24 hours of payment without penalty.
Is there a limit, and do you charge for revisions?
In general, no. There will be no extra charge for reasonable word, layout structure, and presentation changes. However, a complete rewrite or transfer of work to another hosting company constitute a new page or website, and therefore charges apply.
BGGE Web Design is reasonable and may even add some freebies at it's discretion. But, reasonable has its limits.
I don't have a slogan, mission statment or logo, what should I do?
BGGE Web Design with provide you with a generic slogan, mission statment or logo for your specific industry until you can furnish your own at no additional charge.
I can't think of any sales points to add to my pages, will you do if for me?
BGGE Web Design normally builds on the documentation you provide. However, we can do this process in reverse.
BGGE will furnish content for your home and major pages, and submit them to you for revision. Because this may require research, BGGE charges an extra free, payable in advance. Mention this is your "request for a quote".
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